Privacy Policy

Introduction

Rootcrest Peachtree Tree Service respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect information that you provide directly to us when you request services, contact us, or interact with our website. This may include:

• Name, address, email address, and phone number
• Property information and service location details
• Payment information and billing details
• Communication preferences and service history
• Photos or videos of your property related to service requests
• Any other information you choose to provide

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and pages visited. We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our tree care services
• Processing service requests and scheduling appointments
• Communicating with you about services, estimates, and appointments
• Processing payments and maintaining billing records
• Sending service reminders, maintenance recommendations, and promotional offers
• Responding to your inquiries and providing customer support
• Analyzing usage patterns to improve our website and services
• Complying with legal obligations and protecting our rights

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information with service providers who assist us in operating our business, such as payment processors, scheduling software providers, and marketing platforms. These service providers are contractually obligated to protect your information and use it only for the purposes we specify. We may also disclose your information if required by law, to protect our rights, or in connection with a business transfer or merger.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or account information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Service records, payment information, and communication history may be retained for several years for business, legal, and tax purposes. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to opt out of marketing communications
• The right to restrict or object to certain processing of your information

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe as required by applicable law.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website. We do not respond to Do Not Track signals at this time.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Rootcrest Peachtree Tree Service
6649 Peachtree Industrial Blvd Suite K
Peachtree Corners, GA 30092
Phone: (770) 214-4674
Email: info@peachtreecornerstreeservice.com